Frequently Asked Questions
Why should I use your services?
Great Impressions Resume & Career Services blends an understanding of effective resume writing practices with a solid grasp of personal branding and proven sales and marketing approaches. Our goal is to apply this knowledge to help accelerate your ability to secure interview opportunities and job offers. In short, everything we do is designed to help you stand out and succeed as a job candidate. You will find us easy to work with, thoroughly professional and completely committed to your success.
Do you guarantee results?
We cannot guarantee hiring results-there are too many factors beyond our control-but we can guarantee your satisfaction with the work that we do for you. If at any time for up to 60 days following the completion of your resume you are not satisfied with your resume-for any reason-we will revise it or refund your money. Our singular concern is your complete satisfaction with our services.
Is the information that I provide to you confidential?
Absolutely. The information that you share with us will be held in the strictest confidence. We will never disclose personal information, work-related or other background details, e-mail addresses or credit card information with anyone.
What forms of payment do you accept?
We accept personal or business checks, as well as major credit cards through PayPal.
How do you handle requests for service cancellations or fee refunds?
If for any reason you cancel or put the project on hold once work has begun, a cancellation fee may be applied. Fifty percent of the fee will be charged if the project is cancelled or postponed for any reason before the first draft is completed. One hundred percent of the fee will be assessed once the first draft has been completely written.
Do you meet with clients in person or do you handle all communications by phone or e-mail?
For many clients, the initial information gathering is accomplished via e-mail or in a phone discussion. For Central Wisconsin clients, this initial information gathering can be done in a meeting through our Mobile Service.*
* Our Mobile Service is currently available in Portage County only. For availability in other areas, contact us for more information.
What is your policy on rush requests?
Because we value quality more than speed, most projects will take several business days to complete. This is necessary to ensure the level of quality you expect. We pledge to complete your resume in a timely manner, subject to acts of God, mechanical failure, or other occurrences beyond our control.
Make your first impression a great one!
